Privacy Policy

• Information you give us. When you submit a consultation request or contact us, we collect your name, email address, phone number, and anything you tell us about your dog and your training goals.
• Client records. If you enroll, we keep records related to your training program, scheduling, and payments.
• Basic technical data. Like most websites, our hosting and analytics tools may log standard information such as IP address, browser type, pages viewed, and referring site.

We do not knowingly collect information from children under 13.

• To respond to your consultation request and schedule your call or session.
• To deliver and support your training program.
• To send service messages such as scheduling confirmations and reminders.
• To send occasional training tips or offers, if you opted in — you can unsubscribe at any time.
• To keep the site secure, prevent abuse, and comply with legal obligations.

We do not store full credit card numbers. Payments, when applicable, are processed by third-party payment providers under their own security and privacy practices.

We do not sell your personal information. We share it only with service providers who help us operate — for example website hosting and database services, scheduling and email tools, and payment processors — and only as needed to provide those services. We may also disclose information when required by law or to protect the safety of people or animals.

If you provide your phone number, you agree we may contact you by phone, text, or email about your inquiry and training. Message and data rates may apply. Reply STOP to opt out of texts, or use the unsubscribe link in marketing emails. We will still send necessary service messages about a program you’re enrolled in.

Our site may use cookies and similar technologies to keep the site working properly and to understand how visitors use it. If we run advertising, ad platforms may set cookies to measure results. You can control cookies through your browser settings.

We keep your information for as long as needed to serve you and to meet business, tax, and legal requirements, then delete or de-identify it. We use reasonable administrative and technical safeguards to protect your information, but no method of transmission or storage is completely secure.

You may ask us to access, correct, or delete the personal information we hold about you, or to stop marketing contact. Contact us using the details below and we will respond within a reasonable time, subject to records we are required to keep.

We may update this policy as our business or tools change. The “last updated” date above always reflects the current version.

Balancing Paws Dog Training LLC · Phoenix, Arizona
Phone: 602-885-7510
Contact form: portal.balancingpaws.com/contact